Deleting Your Account & Data

We believe in full transparency and user control over personal data. You may delete your account, flight profile, and associated exam records directly within the app or by submitting a web request.

Option 1: In the App (Instant Deletion)

You can delete your account and all associated data at any time from within the IFR Oral Simulator app:

If you signed in (Apple, Google, or Email)

  1. Open the IFR Oral Simulator app.
  2. Tap the Account & Cloud Sync button in the top-right corner of the dashboard (the user avatar or account circle icon).
  3. Scroll to the bottom of the Account sheet and tap Delete account.
  4. Review the warning dialog. To protect your security, confirm your identity:
    • Apple or Google accounts: Confirm and sign in again with Apple or Google when prompted.
    • Email & Password accounts: Enter your account password.
  5. Tap Delete.

This immediately and permanently removes your account credentials from Firebase Authentication, erases your pilot profile and all saved oral exams, audio transcripts, ACS scores, and debrief reports from Cloud Firestore, clears the local profile on your device, and revokes your Apple authorization token (if signed in with Apple). The app resets to a fresh guest session.

If you used Guest Mode (Anonymous Cloud Account)

The App operates as a connected cloud application—there is no offline-only local mode. When using the App as a guest, an anonymous Firebase account stores your custom aircraft configuration, study progress, and mock oral checkride transcripts in Google Cloud Firestore.

  1. Tap the Account & Cloud Sync button in the top-right corner of the dashboard (the outlined account circle icon).
  2. At the bottom of the Cloud Backup sheet, tap Delete my data and confirm.

This immediately purges your anonymous account, candidate profile, and all saved checkride transcripts from Cloud Firestore, clears the local cache on your device, and starts a fresh guest session.

Option 2: Request Deletion via Web / Email

If you have uninstalled the app or cannot access your device, you can request full account and data deletion by sending an email from the address associated with your account to:

support@candidus.net
Subject: Delete My IFR Oral Account

Please include your registered email address (or Apple ID relay email). Upon verification, our team will permanently delete your authentication record and all associated cloud data within 5 business days and send confirmation upon completion.

What Data Is Deleted vs. Retained

  • Permanently Deleted: Your Firebase Authentication record (permanent or anonymous), email address, display name, Cloud Firestore candidate profile, all mock checkride audio transcripts, AI examiner evaluations, ACS scores, debrief reports, and local device caches.
  • Purchases & Passes: Checkride passes are billed and managed directly through your Apple App Store or Google Play Store account. Deleting your app account does not cancel store-level transactions or store purchase history. If you reinstall the app or use another device, you can restore remaining purchased passes via Restore Purchases in the app.