Deleting your account

If you signed in (Premium / cloud sync)

1. Open AeroKeep and tap the menu button (⋯) in the top right corner, or open Settings.
2. Choose Export/Import Data.
3. Tap Delete My Account and confirm.

This permanently deletes your AeroKeep account and all of your aircraft, maintenance, squawk, flight, and pilot records, both from the cloud and from the device. This cannot be undone, so consider using Export/Import Data to save a backup first. If the App asks you to sign in again, sign out, sign back in, and repeat the steps.

Deleting your account does not cancel your AeroKeep Premium subscription. To stop being charged, cancel the subscription in your App Store or Google Play account settings. We may retain subscription and transaction records where required for billing, tax, or legal purposes.

If you never signed in

Your data is stored only on your device. Open Export/Import Data as described above and tap Delete My Data, or simply uninstall the App.

Need help?

If you are unable to delete your account, please contact support@candidus.net from the email address associated with your account, and explain the situation so we can help you resolve the issue.